When most people think of workflows they think of complicated flowcharts, but we think of workflows like a checklist that can support your crisis management team during an incident and we call these workflows Action Cards™ (Crisis Management Team Workflows) – essentially a set of actionable steps in dealing with a crisis. Each step has a particular step before it and a specific step after it, with the exception of the first step. In an Action Card™ the first step is usually initiated by an outside event i.e. an incident which results in someone having to do something.
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Kildare County Fire Service – Adopting mobile technology to support decision making and incident control
See first-hand how Kildare County Fire Service have used ICR to improve access to information, mobility and reporting of incidents.
“The methods we were using to manage incidents had become outdated, stagnant and restrictive in nature.” Niall Burke, Senior Assistant Chief Fire Officer, Kildare County Fire Service
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