When an incident or crisis strikes, businesses have a duty of care to firstly ensure the safety of the public, and their employees as number one priority. Next to minimise the impact on the company assets such as the building and facilities, then once this is stable the priority turns to getting the business back up and running as soon as possible. Business Continuity is a process by which companies plan to keep a business running during a crisis or incident to minimise the impact and reduce the chances of downtime.
ICR™ - Your Incident Management Tool
Sign up for a live demoBenefits of deploying a Business Continuity Strategy...
How ICR™ can help…
ICR™ enables businesses to manage all Business Continuity plans from one centralised web application, then deploy these plans across the entire organisation at the touch of a button.
Readiness
ICR™ ensures organisational readiness, through a highly sophisticated permissions system. It enables you to build, maintain and deploy crisis management plans across your organisation using highly configurable and scalable features.
Response
ICR™ ensures your business continuity teams are prepared with everything they need to handle whatever incident comes their way. Action cards ensure teams respond in a consistent and effective manner. In addition, ICR™’s whiteboards connect teams online and quickly gets them up to speed with live incident data. This data is also available on their mobile, pc or laptop.
Reports
ICR™ automatically generates the Incident Report for you. The incident report is a date and time stamped audit trail of every action & decision made during the incident. Your incident reports are available immediately following an incident, and is ready to print as required. Metrics / KPIs are also generated automatically providing you and your team with analysis of incidents & trends across the organisation. Search queries to the database may also be exported to excel for further analysis if required.