Quick Facts

Background

  • Core Operations: University College
  • Located in Cork, Ireland
  • Established 1845
  • 12,791 Undergraduate Students
  • 2,747 Staff
  • 1153 Non Academic Staff,
  • 832 Research Staff

Challenges

  • Consistent Incident Reporting
  • Administration of Plans across the Organisation
  • Communication During Crises
  • Accessing Information during Crises
  • Decision Maker Support
  • CMT Collaboration During Crises

Project Team

  • UCC President
  • UCC Head of Computer Services
  • UCC Head of Risk Management
  • UCC Head of Security
  • UCC Head of Buildings & Estates
  • Incidentcontrolroom®

Results

  • Plans Are Easily Updated

    UCC now benefit from the ability to have all CMT members using the most up to date plans on their mobile apps.

  • Mobile Apps Assist Security Team

    ICR™ Apps provide step by step assistance & escalation support for the Security Team responding to incidents. Incident Reports captured on scene, are automatically filed online for follow up action.

  • CMT Can Remotely mManage Crises

    All member of the crisis management team have now got 24/7/365 access to Real Time Information during a crisis, on line & on mobile, from anywhere in the world.

  • Clear Lines of Communication

    ICR™ enables clear communication channels across the organisation during a crisis. Remote CMT Members can participate in crisis response on their mobiles / tablets.

  • Automated Reporting

    ICR™ captures & records all inputs into the system, thus reducing time spent afterwards investigating & gathering information.

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