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10 Tips – Creating Great Crisis Management Team Workflows
Workflows, when done right can provide enormous support to your crisis management team when they are called to respond to incidents / crises. So, we’ve produced for you 10 workflow tips to support your crisis management procedures: 1. Think executive summary not “War and Peace” – Your crisis management team spend most of their time working on the business and not necessarily in the business, so when your preparing your workflows, keep it concise and to the point. 2. Make the workflow role specific – Each member of the team is expected to respond to crises as per plan. Build workflows that will support their decision-making and demonstrate compliance with the established plans. 3. K.I.S.S. – Before ICR™, I …
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