Incident Reporting

Reporting on key incident and crises is of paramount importance to understanding and reviewing how the incident has been handled in terms of; what went well, how improvements can be made, what corrective action needs to be taken and how to prevent the incident occurring in the future. Detailed reports can also be used as a powerful training tool, in audit situations or if questions are raised over how the incident was dealt with and if justifications need to be made.

Paper based reporting however is only as good as the information that has been inputted. It can have serious limitations in terms of human error, missing information, and inputting retrospective information.

Solutions

Benefits of Incident Reporting

Justify key decisions made during an incident
Obtain a rich record of the incident for post incident review
Provides a great training and prevention strategy tool

Generate key metrics and KPI’s
Understand and map out the incident response process
Prevent future incidents

How ICR™ can help you…

Incidentcontrolroom.com® automatically compiles a complete audit trail of every action & decision made during an incident and then presents collated information in a set of reports for your team.
Automatically generate and archive reports at the click of a button – save hours, days and even months compiling reports and audit trails using ICR™ reports.
View trending incidents, and analyse rich data easier than ever

Append supporting documentation to report post incident
Generate reporting metrics and KPI’s automatically
Filter and present data by organisation structure – reports are presented to users based on their permission levels, ensuring local teams can access reports locally on a need to know basis.