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Who are we?
Incidentcontrolroom.com® registered in Ireland, company registration number 488410, whose registered address is at Unit 4 Portgate Business Park, Rafeen, Monkstown, Co Cork Ireland.
Incidentcontrolroom.com® (“ICR”, “we”, “us” or “our”) is committed to protecting your privacy rights under the General Data Protection Regulation (GDPR) and other applicable privacy legislation.
What this means in practice:
What personal information do we hold and use?
We collect personal information that you give us when you:
We may also collect the following information automatically when you use our Website:
What do we use your personal information for?
We use your personal information to:
We may also use your information for a specific purpose or purposes that we have made known to you, where you have consented to us doing so. We use your personal information in pursuance of our legitimate business interests outlined above but we will not do so where our interests are outweighed by your interests, rights and freedoms. You may unsubscribe from our marketing communications at any time. We may also use your information for a specific purpose or purposes that we have made known to you, where you have consented to us doing so.
We may also use your personal information to provide you with our regular updates about ICR’s latest developments and offers, and for customer feedback. We may provide these updates via a third party service contracted to us. The information service may use automated tools with a view to seeking to ensure that the updates we send to you are relevant to your needs. You may unsubscribe from these updates at any time.
Who will your personal information be shared with?
We may share your personal information within the group of companies that make up Zenith Technologies (Parent Company). Due to the international nature of our business, these companies are based in countries both inside and outside of the European Union.
We may share your personal information with third parties who may take over some or all of the ICR’s business in the future.
We may also share your personal information with third parties who provide services to us or on our behalf but only to the extent necessary to provide these services.
We may preserve and share your personal information in response to a legal request (e.g. a search warrant or a court order) if we think that we are required by law to do so in any jurisdiction.
Where we store your information
ICR will take all reasonable steps to ensure that your information is processed securely and in accordance with this Statement.
All information you provide to ICR is stored either on our own servers or on third party systems contracted to us. Our IT systems are maintained to current best practices. We take reasonable steps to procure, through contractual arrangements, that any third parties hosting our Website and other related services have adequate security measures in place to protect personal information.
How long do we keep your personal information?
We keep your personal information for a length of time appropriate to our business needs, being up to a maximum of 5 years in accordance with ICR company policies. Your information will be deleted from our systems after 5 years if it is no longer needed, or earlier when you inform us that you wish all your data to be deleted. You can object to our use and storage of your personal information at any time, or tell us that you no longer wish to be contacted by ICR.
You have a number of rights in relation to your personal information. These rights include the right to:
Any enquiries regarding the above rights or if you wish to exercise any of these rights or any other rights provided for in this Statement please contact our Data Protection Coordinator by email at email@example.com or by post to Unit 4, Portgate Business Park, Raffeen, Monkstown, Co Cork, Ireland.
Advisory regarding security
When you submit information via our Website, this is over a secure https channel. The information is loaded directly into our systems. You should always use the security features of your browser to ensure that the website you are connected to is correct, secure and that its certificate is correct and in order.
Social media widgets
Our Website includes social media features, such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs. These features may collect your Internet Protocol (IP) address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the respective privacy statements of the companies that provide them.
Some pages of our Website include external links to third party websites. We have no control over and are not responsible for these websites or the use of your information by third parties. You should check the privacy notices on any third party websites to ensure that you are satisfied regarding their privacy practices, prior to sharing any personal information.
How to contact us
For general queries and requests of any kind, please contact:
Unit, Portgate Business Park
or email: firstname.lastname@example.org
(Last reviewed 22nd May 2020)