Preventing and Handling False Alarms on Campus – Part 1
Whilst visiting our clients and potential clients in the Higher Education sector we asked them a couple of questions to determine the most common incidents that take place on their campus on a day to day basis, as well as which incident type tends to cause the most problems. The findings are stated below: Top 10 Common Incident Types: Slip, trip or falls on campus False Alarms Students security concerns Minor accommodation fires Power failure / utility issues Students in difficulty Traffic incidents Theft i.e. bicycle New construction issues Bomb scares We also asked ‘Which incident type causes them the most problems?’ The answer that came back time and time again was ‘False Alarm Activation’. The average number of false …
Read MoreLive incident at Education Establishment
Recent Fire at Pendleton College has sent a reminder to other education establishments to ensure appropriate incident control, management plans and procedures are in place and fully accessible. The Incident A ‘severe’ fire broke out at 10am on the second floor media room of Pendleton Sixth Form College, UK on the 19th of May causing initial panic, with flames and plumes of black smoke coming from the windows. Although the fire was quickly brought under control and all staff and students were all able to escape uninjured, colleges across the country have been questioning how they would react to a similar incident. Over 40 firefighters were called out to tackle the large fire, with crews wearing breathing apparatus tackled the …
Read MoreStadium Incident & Crisis Management – Are you Prepared?
On Sunday 15th May, Old Trafford, Manchester United’s football stadium was evacuated, in response to a suspect package found within the stadium. At the Manchester United stadium, the ground management team are responsible for ensuring the safety of spectators, this is similar at other sporting venues across UK and Europe. The stadium evacuation process at Old Trafford was conducted impeccably and all spectators were safely evacuated from the ground, and thankfully the threat turned out to be a hoax. The item that caused this disruption at the stadium was a training device which had been accidentally left following a training exercise involving search dogs. This device was signed out by the contractor as to have been recovered along with 13 …
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Incidentcontrolroom.com® announces Complete Crisis Solutions Pty Ltd as new Authorised Reseller for Australia & New Zealand Incidentcontrolroom.com® have reaffirmed their commitment to delivering world class crisis management software to our customers by signing up a world class service delivery partner in Complete Crisis Solutions Pty Ltd for the Australian & New Zealand market. Incidentcontrolroom.com® is a cloud & mobile enterprise software application, designed to aid large single site & multinational organisations in managing incidents & crises. The platform provides customers across all Industries with a fully configurable enterprise platform to build customisable mobile applications which can then be used in a crisis. These applications are available on iPhones® & iPads® as well as Android™ devices, PC & laptops, and enable quick access …
Read More5 Top Tips for Preparing and Managing Incidents on Campus
Campuses, whether they be a College, University or International School, are often likened to small cities in terms of geographical spread, population and the wide range of facilities in operation. Managing this diverse environment whilst ensuring business continuity and student safety brings with it, many challenges. Incidents can and do occur all year round whether it be a broken window, slip, trip or fall or something more serious like a fire, bomb scare or even a student incident. Talking to many Universities and International Schools we often ask: How prepared are you to handle the incidents that occur? Are the systems in place to help or hinder reaching a resolution? How do the systems you have in place ensure they support your student safety programs? More often than …
Read MoreTop 10 Incident Control Challenges for Education Establishments
At ICR we have worked with a variety of education establishments and hear on a daily basis the challenges they are faced with when it comes to handling and recording incidents on a campus. See below the Top 10 challenges that come up time and time again. Incident Control Inefficiencies – Traditional paper based Incident Management solutions are naturally restrictive, the documentation can be rigid and inflexible. Admin and resource inefficiencies are commonplace with issues regarding version control, duplications of work, unclear workflows, the Incident Control Team (ICT) being reactive as opposed to proactive, as well as issues regarding incident handling out of core business hours. Deploying Plans across a Distributed Environment – Deploying up to date plans across the group …
Read MoreThe New Year brings exciting new enhancements for Incident Command Software ICR: Fire and Rescue™
Incidentcontrolroom.com® (ICR) are pleased to announce a major new release of their ICR: Fire and Rescue™ application developed specifically for the Fire & Rescue service across Ireland and the UK. The new enhancements & features will be accessible to all customers from 1st February 2016, and in many cases will be automatically updated on tablets. Through intelligent investment and product development, ICR: Fire and Rescue™ is continuously making significant enhancements of its incident command software, which is well known for giving Incident Commanders complete confidence when recording their incident command decision logs. The additional features of the latest release are derived from developing customer requirements and feedback, as well as key industry drivers. “Customer partnerships is a key driver for …
Read MoreWinter is Coming – How to Respond to Severe Weather Incidents (Incident Response)
Get your weather apps at the ready Goes without saying, but monitor weather forecasts & expect to be able to issue advance warning of Severe Weather conditions if required to your team. I find Accuweather particularly good. Liaise with your team…but in advance Incident Response requires a team. Liaise with Facility Manager to monitor water supplies and also provision of heating, ventilation and air conditioning. Organise repairs in advance as necessary. Address pedestrian areas Co-ordinate with the facilities team to safeguard pedestrian areas and minimise the impact of high winds, ice, snow or flooding. Be sure to give priority to areas of high use. Avoid work in isolated or high risk areas Make a judgement call and …
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We’re Excited to Announce that ICR: Fire & Rescue™ will be launched at this year’s Emergency Services Show! After a hugely successful campaign in Ireland where over 50% of the Fire & Rescue Services have adopted the technology in less than 12 months, we will launch the product in the UK. Incident Response Software quickly record key decisions ICR: Fire & Rescue™ (Incident Response Software) enables Incident Commanders to quickly capture their decision log using a tablet at the scene of incidents in real time. By doing so they will increase safety at the incident ground, and then demonstrate why they made those decisions following the incident. In built safety features also ensure they conduct dynamic risk assessments during the incident, …
Read MoreEvolution of Incident Management Software
Early Beginnings Nearly five years ago I asked a customer……”would you take this as an app?”, the fact he said “Yes” has made a profound impact on my professional career in the time since. You see, we had been struggling to come up with a clever way of giving out incident response plans to the senior management team (…..easy part) and a clever way of keeping the information in those plans up to date (…..not so easy part). It also had to be with them 24/7/365 (…the really difficult part). You could call it a moment of inspiration, but more than likely it was a moment of opportunism (…..the senior management team had just received their shiny new iPhone 4’s the week …
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